Case study: Coinsflow X Finchtrade

Coinsflow, a sophisticated platform operates globally to increase trading capabilities in different industries by providing classic payment and crypto business wallets to their customers. Their clients use Coinsflow's services to convert fiat invoices into cryptocurrency and back, mainly USDT. Coinsflow partnered with FinchTrade in August 2023 and now processes multi millions per month through FinchTrade.

The problem

Before partnering with FinchTrade, Coinsflow faced:

• High IT costs for connecting to multiple crypto exchanges

• Poor customer support quality

• Treasury management difficulties on centralized exchanges (CEX)

• High counterparty risk and AML compliance issues

Coinsflow aimed to finding a reliable partner to improve client service quality and provide better conversion terms for cryptocurrencies.

The Solution

What we offered:

• Aggregated liquidity from leading trading venues

• Better price and reduced IT cost

• A dedicated account manager, ensuring improved customer support quality

• Collateral options in USD, EUR, or stablecoins, allowing for better treasury management and additional passive income.

• Transparent pricing and strict AML compliance, mitigating counterparty risk.

Results & Feedback

After the partnership Coinsflow has been able to:

• Connect the platform to three liquidity sources and it now processes 95-97% of its transactions on Finchtrade

• Increase transaction speed and accuracy

• Better price transparency and enhanced customer support

“This was a process filled with care,” said Denys Klimov, the CEO of Coinsflow. He highlighted the friendly and quick onboarding, constant support, and transparent pricing.

Coinsflow plans to continue its partnership with FinchTrade, expand transaction volumes, regularly add new tokens on various blockchains, and explore new integration opportunities to enhance its services. The partnership has significantly enhanced Coinsflow's service quality, reduced costs, and increased client satisfaction. 

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