Case Study: Cryptix X FinchTrade

Cryptix is a B2B company providing cryptocurrency payment services for merchants. They utilize FinchTrade as their primary liquidity provider to facilitate real-time currency exchanges, converting crypto to other cryptocurrencies or euros.

The problem

Before partnering with FinchTrade, Cryptix faced:

1. Limited Liquidity Management:

• Limited liquidity and inefficiencies on centralized exchanges hindered Cryptix's ability to facilitate real-time crypto conversions.

2. Operational Inefficiency:

• High IT costs associated with connecting and maintaining connections to multiple exchanges.

• Poor customer support from mainstream crypto exchanges negatively affected operational efficiency.

3. Poor Treasury Management:

• Difficulties managing funds on centralized exchanges and suboptimal capital utilization due to substantial pre-funding requirements and extra transaction costs.

4. Poor Risk Management:

• High counterparty risk particularly due to 100% pre-funding requirements.

The Solution

What we offered:

1. Aggregated Liquidity:

• FinchTrade provided access to deep liquidity pools at better prices, enabling seamless and efficient crypto conversions.

• The technology used by FinchTrade allows restreaming of external liquidity even if the internal FinchTrade’s liquidity is unavailable for any reason.

2. Dedicated Account Manager:

• Personalized and responsive support ensured that Cryptix's operational issues were addressed promptly and effectively.

3. Non-Custodial Services:

• Flexible Settlement: Post-trade settlements improved Cryptix's liquidity management.

• Reduced Capital Requirements: Cryptix could trade with only 10-20% of funds as collateral, significantly lowering the capital locked in pre-funding.

• Enhanced Trading Flexibility: Cryptix could maintain funds in preferred locations while trading.

4. Transparent Pricing:

• No hidden fees which allow Cryptix to manage trading costs predictably.

5. Robust Compliance:

• Our advanced AML/KYC solution, MarketGuard, ensured Cryptix's compliance with regulatory standards, significantly reducing their workload related to AML requests from regulatory authorities.

Results & Feedback

Operational Impact:

• Cryptix successfully connected to FinchTrade, processing a significant portion of its transactions.

• Improved transaction speed and accuracy due to better liquidity and support.

Client Satisfaction:

• Enhanced customer support and transparent pricing led to increased client satisfaction.

"When selecting partners, we prioritize reliability, open communication, and mutual benefits. Ultimately, our decision led us to choose Finchtrade." – Kristina Melamed, the CPO of Cryptix

The partnership has driven Cryptix’s growth, with plans to onboard new clients and expand transaction volumes. Now Cryptix intends to add new tokens on various blockchains and explore further integration opportunities to enhance services.

For more information about how FinchTrade can support your business, reach out to us. We're here to help and answer any questions you may have.

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